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Interviews are first-class objects in Kliper. Every assessment has an Interviews tab where you schedule, conduct, and close interview sessions — each with its own dedicated session page, structured question bank, real-time response capture, and optional Cortex analysis at the end.

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The Interviews Tab

The Interviews tab on the Assessment Hub lists every interview scheduled or completed for the engagement:
ColumnDescription
TitleInterview name (e.g., “Network Engineering — Firewall Review”)
IntervieweeName and role of the person being interviewed
ScheduledDate and time of the interview
StatusScheduled / In Progress / Completed
RequirementsPCI DSS requirements covered
ActionsOpen session, export PDF, delete
Click any row to open the dedicated Interview Session page.

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The Interview Session Page

The session page is purpose-built for conducting an interview in real time. It has three main regions:
1

Session header

Interview title, interviewee, date, and overall status. A Start Session / End Session toggle records when the interview began and ended.
2

Question table

A sortable, drag-and-drop table listing every interview question, grouped by PCI DSS section. Each row has:
  • Checkbox for marking the question as “covered”
  • Drag handle for reordering
  • Question text
  • Response field (inline textarea, expandable)
  • Linked PCI requirement ID
3

Analysis sidebar

The right-side panel runs Cortex analysis at the end of the session (see below).

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Grouping and Filtering

Questions are grouped by PCI DSS section with collapsible headers. Each group shows a count of questions answered versus total, so the interviewer can see progress at a glance. Sections can be expanded or collapsed individually.

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Reordering

Questions can be dragged and dropped to reorder within a section. The order is saved and reflected in the final PDF export. This is useful when a conversation naturally flows between topics and you want the transcript to match the actual discussion order.

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Transcript Import

If an interview was recorded externally (Zoom, Google Meet, Teams), paste the full transcript into the Import Transcript modal and Kliper will attempt to seed the question responses from the transcript text. The assessor reviews and refines — it’s a starting point, not a replacement.

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Cortex Analysis

At the end of a session, clicking Analyze with Cortex runs a structured analysis of the recorded responses:
1

Context gathering

Cortex pulls every answered question, the linked PCI requirements, and any existing assessment answers for those requirements.
2

Structured analysis

Cortex produces a structured breakdown:
  • Summary — one-paragraph recap of what was discussed
  • Per-requirement findings — for each PCI requirement covered, what the interviewee said and whether it supports “In Place”, “Not in Place”, or “More Evidence Needed”
  • Follow-up actions — open questions, evidence to request, and tasks to create
  • Risks flagged — statements that suggest non-compliance or weak controls
3

Review and apply

The assessor reviews the analysis. Each follow-up can be turned into a task or evidence request with one click. The structured findings can be copied into the relevant requirement’s notes field.
Cortex analysis is advisory. Statements that seem to confirm control coverage still require documentary evidence. Use the analysis to guide evidence collection, not to replace it.

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PDF Export

Every interview session can be exported as a PDF. The export includes:
  • Session metadata (title, interviewee, date, assessor)
  • Full question-and-response transcript in the order shown on the session page
  • Cortex analysis (if run) as an appendix
  • Kliper branding and footer with page numbers
PDF exports are useful for:
  • Evidence submission — attach the PDF to an evidence request as the interview record
  • QA review — the QA reviewer sees exactly what was asked and answered
  • Client deliverable — share the transcript with the interviewee for sign-off

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Workflow Tips

  • Pre-populate the question table with the PCI DSS sections you plan to cover. Kliper includes templated question banks for common requirements.
  • Confirm the interviewee’s role and scope of knowledge. The interview title should be specific (“Network Engineering — Firewall Review” beats “IT Interview”).
  • Set the scheduled time so the session header reflects reality.
  • Start the session at the beginning of the call to timestamp it.
  • Type responses into each question’s textarea as the conversation flows. Cortex’s reorder feature lets you follow the natural discussion order rather than forcing a rigid script.
  • Use the checkbox to mark questions as “covered” even if the response is brief — it helps you see what’s left.
  • End the session to lock the timestamp.
  • Run Cortex analysis immediately while the context is fresh.
  • Export the PDF and attach it to the relevant evidence request or requirement.
  • Convert follow-ups into tasks or evidence requests directly from the analysis sidebar.